TY - BOOK AU - Ludmila Neumann PY - 2017 CY - Berlin, Germany PB - Peter Lang Verlag SN - 0531-7339 SN - 9783631722701 TI - Extended Performance Evaluation Based on DEA T2 - A Multidimensional Point of View DO - 10.3726/b11297 UR - https://www.peterlang.com/document/1113327 N2 - This study introduces new methodological developments of Data Envelopment Analysis (DEA) that satisfy the demands of business practice and provide a multidimensional point of view on the evaluation of organizational performance. The author extends the focus of performance evaluation based on DEA, which is originally placed on efficiency, to effectiveness and balance. Such a multidimensional point of view provides different insights into organizational performance, which by complementing each other have several implications for managerial decision making. KW - Data Envelopment Analysis, Balance, Effectiveness, Efficiency, Performance Management LA - English ER -