@book { GlobalExperiencesinTourism, title = "Global Experiences in Tourism", subtitle = "Proceedings of the International Competence Network of Tourism Management (ICNT)", author = "Christian {Eilzer} and Wolfgang Georg {Arlt} and Bernd {Eisenstein}", year = "2011", publisher = "Meidenbauer", address = ", Germany", url = "https://www.peterlang.com/document/1108805" }