@book { ProblematicRelationshipsintheWorkplace,
    title = "Problematic Relationships in the Workplace",
    author = "Janie M. Harden {Fritz} and Becky L. {Omdahl}",
    year = "2006",
    publisher = "Peter Lang Verlag",
    address = "New York, United States of America",
    url = "https://www.peterlang.com/document/1102039"
}