@book { InterculturalCommunicationandEducationCommunicationetducationinterculturelles, title = "Intercultural Communication and Education- Communication et éducation interculturelles", author = "Fred {Dervin} and Eija {Suomela-Salmi}", year = "2006", publisher = "Peter Lang Verlag", address = "Lausanne, Switzerland", url = "https://www.peterlang.com/document/1100681" }