@book { KommunikationimglobalenGeschftsleben,
    title = "Kommunikation im globalen Geschäftsleben",
    author = "Richard {Glahn}",
    year = "2005",
    publisher = "Peter Lang Verlag",
    address = "Berlin, Germany",
    url = "https://www.peterlang.com/document/1099527"
}